ChartsPMS PMS
The hotel management foundation for reservations, rooms, folios, payments, night audit, rates and reporting.
Reservations and stays Folios, payments and accounting Hotel operations and reporting
ChartsPMS products
A solid hotel PMS, extended with AI agents.
ChartsPMS combines the operational core of a hotel with an Agent AI layer built to answer faster, convert better and support daily teams.
Agent AI
Hotel AI agents to handle guest requests, qualify intent, support direct sales and automate frequent answers.
Web, email, WhatsApp and voice Hotel knowledge base Human escalation when needed
ChartsPMS
A product architecture designed for hotels
The PMS remains the reliable source of business data. Agent AI uses that context to answer, trigger actions and keep team-visible traceability.
Centralized data
Reservations, guest profiles, folios, rooms and rates stay structured in the PMS.
Controlled automation
Agents run framed workflows with validation or human handoff when the situation requires it.
Clear operations
Each product has a clear role: operations for the PMS, guest engagement and productivity for Agent AI.